FREE SHIPPING IN CANADA WITH $150 PURCHASE!

FAQ

General

Customer Service

Not Just Pretty uses Paypal to make your shopping experience as secure as possible. After choosing your purchases at Not Just Pretty, you will be taken to Paypal's secure site for payment. You may use your Paypal account, or Paypal will allow you to make purchases with your credit card without having an account.

All prices at Not Just Pretty are in Canadian funds. Your purchase will appear on your credit card as "NJP" (Not Just Pretty). The price will be converted to your country's currency. Not Just Pretty sells worldwide.

We would like to make shopping at Not Just Pretty enjoyable and efficient. Please let us know if you have any questions or comments about your experience. Email us at info@notjustpretty.com, or phone 1 (250) 414-0414.

Visit our Store

Not Just Pretty Modern Clothing
1036 Fort Street
Victoria, BC
V8V 3K4
1 (250) 414-0414

Store Hours

Monday - Saturday 10:00 AM - 5:30 PM

Sunday 11:00 AM - 5:00 PM

Shipping & Shipping Rates

We ship via Canada Post or UPS. Rates are given below. Shipping times are approximate as times vary according to the destination of the parcel. We are not responsible for delays in shipping that are beyond our control.

Your shipping charge will be automatically calculated and added to the total upon checkout.

Customs and duty charges that are incurred for US or international shipping are the customer's responsibility.

Shipping Rates Within Canada

Shipping Rates to the USA

Shipping Rates to Other International Destinations

Return & Exchange Policy

What is your return policy?

We would like you to shop with confidence at Not Just Pretty, and be 100% satisfied with your purchases. If your item was purchased within Canada, you may return the item within 10 days of receiving it for a full refund or exchange*. If you return an item that was purchased outside of Canada, we will refund the purchase price minus a 15% re-stocking fee. (The re-stocking fee is charged to offset customs and brokerage fees that are charged for items entering Canada). Sale items are final sale and may not be returned. Shipping and handling charges are non-refundable. All items returned must be unworn, unwashed and in their original condition with all tags attached.

Click here for more information on our return policy.

Size Charts

General Size Chart

Women's Shoe Size Chart


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